Virgin Atlantic Upper Class: Everything You Need to Know for 2025
Flying in Virgin Atlantic Upper Class is truly a remarkable experience that transforms air travel from a necessity into a pleasure. Whether you’re booking for business or treating yourself to a luxury getaway, this guide will take you through everything you need to know about Virgin Atlantic’s business class offering for 2025.
Key Takeaways
- Virgin Atlantic Upper Class Wing: Learn about the exclusive entrance at London Heathrow that offers a seamless check-in experience and direct access to the Clubhouse.
- Upper Class Suite Options: Discover the different Upper Class seat types available, including the Standard Suite and premium Retreat Suite, and how they enhance your journey.
- Clubhouse Experience: Find out what makes the Virgin Atlantic Clubhouse one of the most celebrated airport lounges in the world and how to make the most of your visit.
What is Upper Class on Virgin Atlantic?
What is Upper Class on Virgin Atlantic? It’s the airline’s premium offering, equivalent to what other airlines call business class. However, many travellers consider it closer to first class due to its exceptional service levels and amenities.
Upper Class Virgin Atlantic provides a complete luxury experience from the moment you arrive at the airport until you reach your destination. The experience includes:
- Dedicated check-in areas
- Fast-track security
- Access to award-winning lounges
- Priority boarding
- Spacious Upper Class pods
- Premium dining
- Fully flat beds
- Enhanced service from flight attendants
The Upper Class Wing at London Heathrow
One of the most impressive parts of the Virgin Atlantic Upper Class experience starts before you even enter the terminal. The Virgin Atlantic Upper Class Wing at London Heathrow Terminal 3 provides a private entrance exclusively for Upper Class passengers.
When you arrive at the Wing, a host greets you and takes your luggage. You’ll be directed to a private security channel that typically takes less than five minutes to clear. This means you can go from car to Clubhouse in about 10 minutes.
The Upper Class Wing is available to passengers departing from London Heathrow. It’s worth noting that this service must be booked in advance, at least 24 hours before your flight.
The Virgin Atlantic Clubhouse Experience
The Virgin Atlantic Clubhouse is often rated as one of the best airport lounges in the world. Each lounge has its own unique character, but all offer exceptional service and amenities.
London Heathrow Clubhouse
| Feature | Description |
|---|---|
| Dining | À la carte restaurant with table service |
| Bar | Extensive cocktail menu and English sparkling wine |
| Spa | Complimentary treatments (subject to availability) |
| Entertainment | Pool table, viewing deck, and quiet areas |
| Work spaces | Private booths with power outlets and Wi-Fi |
The food menu is extensive, with options ranging from light bites to full meals. The bar serves everything from cranberry juice to premium champagne and creative cocktails.
Other Clubhouse Locations
While the Heathrow Clubhouse is the largest, Virgin Atlantic also operates impressive lounges at:
- New York JFK
- Boston
- San Francisco
- Washington DC
- Johannesburg
- Barbados
Each offers high-quality food and drink, comfortable seating, and excellent pre-flight amenities.
Upper Class Seats and Suites
In 2022, Virgin Atlantic began introducing their new Upper Class cabin, which offers two types of suites. For 2025, most of the fleet now features these enhanced cabins, though some aircraft still have the previous generation seats.
The Standard Upper Class Suite
The standard Upper Class suite is found on Virgin’s A330neo aircraft and retrofitted Boeing 787s and A350s. Each Upper Class seat:
- Converts into a fully flat 6’7″ bed
- Offers direct aisle access
- Features a 17.3″ touchscreen
- Provides Bluetooth headphones connectivity
- Includes a privacy door
- Offers adjustable mood lighting
The suites in the center section can be partially opened between seats if you’re travelling with a companion, making it easier to chat during the flight.
The Retreat Suite
For the ultimate Upper Class experience, the Retreat Suite offers even more space and luxury. Only two of these suites are available on each aircraft (located at the front of the cabin), featuring:
- 6’7″ fully flat beds that are also wider than standard suites
- The option to host dinner or drinks with another passenger with an extra seat
- Larger 27″ touchscreen
- Enhanced privacy
- Premium storage space
These suites typically cost more than the standard Upper Class ticket but can sometimes be available as an upgrade at check-in for an additional fee.
Older Upper Class Seats
On some routes, you might still encounter the previous generation Upper Class seats. These still offer:
- Direct aisle access
- Fully flat beds
- Entertainment screens
- Good storage space
However, they lack the privacy doors and some of the newer technology features of the suites.
In-Flight Dining Experience
Virgin Atlantic Upper Class dining aims to bring restaurant-quality meals to the sky. The in-flight dining experience has been refreshed for 2025 with new menus and service concepts.
The Upper Class Menu
The Virgin Atlantic Upper Class menu typically includes:
Welcome drinks: Champagne, orange juice, or sparkling water
Starters: Soup, salad, or premium appetisers
Main courses: 4-5 options including meat, fish, vegetarian choices like butter chicken
Desserts: Cakes, fruit, and a cheese course
Light bites: Available throughout the entire flight
Special meals can be requested in advance, catering to various dietary requirements.
The cheese board served in Upper Class is particularly noteworthy, featuring a selection of premium cheeses with accompaniments. You can also check out the Virgin Atlantic Premium Economy menu to see how the dining differs.
Drinks Selection
The bar offerings in Virgin Atlantic business class are extensive:
- Champagne and English sparkling wine
- Selection of red and white wines
- Premium spirits
- Cocktails
- Soft drinks including cranberry juice
- Coffee and tea service
Most long-haul flights also feature an actual walk-up bar area where you can socialize with other Upper Class passengers during the flight.
Meal Service
Meals in Upper Class are served restaurant-style on proper plates with metal cutlery and distinctive pepper shakers shaped like mini aircraft. The table service approach makes dining feel special, with flight attendants taking orders individually and courses served separately.
On overnight flights, breakfast orders are typically taken before you sleep, allowing you to maximise rest time.
The Amenity Kit
Every Upper Class passenger receives an amenity kit (called the Goodie Bag). For 2025, Virgin has updated these to be more environmentally friendly, using recyclable paper packaging. The goodie bag typically contains:
- REN skincare products
- Socks
- Eye mask
- Pen
- Dental kit
- Earplugs
- Bamboo toothbrush
The contents occasionally change, but Virgin maintains high-quality products throughout.
Wi-Fi and Entertainment
Staying connected is important for many travellers, particularly those on business. Virgin Atlantic Upper Class offers:
- Wi-Fi packages available for purchase
- Extensive entertainment system with hundreds of movies and TV shows
- Bluetooth headphones connectivity on newer aircraft
- Power outlets and USB ports at every seat
- Mood lighting and reading lights
The entertainment system in the new suites features larger, more responsive touchscreens than previous generations.
Booking Upper Class
There are several ways to book an Upper Class experience:
Paying Cash
A round-trip Upper Class ticket typically costs between £2,000-£5,000 depending on the route, season, and how far in advance you book. Occasionally, sales can bring these prices down.
Using Virgin Points
Using Virgin Points (Virgin Atlantic’s loyalty currency) can offer excellent value:
UK to East Coast USA: Points Required (one-way): 47,500 – 67,500 points
UK to West Coast USA: Points Required (one-way): 67,500 – 87,500 points
UK to Caribbean: Points Required (one-way): 57,500 – 77,500 points
UK to Asia: Points Required (one-way): 67,500 – 135,000 points
Taxes and fees still apply when using points, typically around £650 for a return flight from the UK.
Upgrading
If you’ve originally booked a Premium Economy cabin, you might be able to upgrade to Upper Class using points or cash. Upgrade availability varies by route and flight loading.
Upper Class at Different Airports
While the Virgin Atlantic Upper Class Wing at Heathrow offers the most premium ground experience, the airline provides enhanced services at all departure points.
US Departures
When departing from the US, Upper Class passengers enjoy:
- Priority check-in
- Fast-track security where available
- Clubhouse access at select airports
- Priority boarding
Other International Departures
At other international airports, services may vary but typically include:
- Dedicated check-in areas
- Lounge access (either Virgin’s own or a partner lounge)
- Priority boarding
- Fast-track security where available
Upper Class Review: Is It Worth It?
After experiencing Virgin Atlantic Upper Class on multiple routes, here’s an in-depth review of whether the premium price is justified.
Strengths
- The Clubhouse experience is truly outstanding and among the best airport lounges in the world
- New suites with doors offer excellent privacy
- Fully flat bed ensures you can arrive well-rested
- Flight attendants provide attentive, warm service
- Ground experience at Heathrow is seamless
- Priority boarding and fast-track security save valuable time
Considerations
- Pricing can be high compared to Premium Economy
- Older aircraft with legacy seats don’t offer the same level of luxury
- Food quality, while good, can sometimes be inconsistent
- The Upper Class Wing is only available at Heathrow
For 2025, with most aircraft now featuring the new suites, the experience has become more consistent across the fleet. For overnight flights in particular, the ability to sleep comfortably on a fully flat bed makes Upper Class a worthwhile investment if budget allows.
How Upper Class Compares to Other Airlines
How does Virgin business class compare to the competition? Here’s a brief comparison with other major carriers on transatlantic routes:
Virgin Atlantic Strengths: Outstanding lounges, friendly service, new suites with doors Possible Drawbacks: Limited route network compared to larger alliances
British Airways Strengths: Larger route network, Galleries lounges Possible Drawbacks: Some aircraft still have older seats without direct aisle access
American Airlines Strengths: Flagship lounges, extensive US network Possible Drawbacks: Service can be less personalized
Delta (Partner) Strengths: Consistent product, excellent connectivity in US Possible Drawbacks: Lounges can be crowded
Virgin’s strengths lie in its service style, which tends to be warmer and less formal than some competitors, while maintaining high standards.
Tips for Making the Most of Upper Class
To get the most from your Virgin Atlantic Upper Class experience:
- Arrive early at the airport to enjoy the Clubhouse facilities
- Pre-book spa treatments if available at your departure Clubhouse
- Try the signature cocktails at the bar
- Pre-select your seat to get your preferred location in the cabin
- Consider the Retreat Suite for special occasions
- Use the Do Not Disturb function if you want to maximise sleep
- Try the walk-up bar during cruise for a change of scenery
- Check if your flight has the new suite product before booking
Upper Class with Children
While Upper Class is often associated with business travellers, families can also enjoy the premium experience. Virgin Atlantic welcomes children in Upper Class and provides:
- Special children’s meals (when pre-ordered)
- Entertainment options suitable for younger travellers
- Flight attendants who typically go out of their way to make children feel special
The extra space in Upper Class can make travelling with children more comfortable, particularly on overnight flights.
Overall
Virgin Atlantic Upper Class continues to offer one of the most distinctive premium experiences in the sky. With the rollout of new suites across most of the fleet in 2025, passengers can expect more privacy, better technology integration, and enhanced comfort.
The ground experience, particularly at Heathrow with the Upper Class Wing and Clubhouse, remains a standout feature that sets Virgin apart from many competitors. The warm, somewhat informal service style also continues to be a signature element that loyal customers appreciate.
While the premium price point puts it out of reach for many travellers as a regular option, for special occasions or important business trips, Virgin Atlantic Upper Class delivers a memorable journey that goes well beyond just getting from A to B.
For those with Virgin Points to spend, it remains one of the best-value redemptions in the frequent flyer world, particularly if you can take advantage of promotional rates or off-peak pricing.
Frequently Asked Questions
What is the difference between Upper Class and Business Class on Virgin Atlantic?
There isn’t a difference – Upper Class is simply Virgin Atlantic’s name for their business class product. Some travellers consider it closer to first class on other airlines due to the level of service and amenities offered.
How much does Virgin Atlantic Upper Class cost?
A typical Upper Class ticket ranges from £2,000 to £5,000 for a return journey, depending on the route, season, and how far in advance you book. You can also book using Virgin Points, with transatlantic flights typically requiring 47,500-87,500 points each way plus taxes and fees.
What is included in Virgin Atlantic Upper Class?
Upper Class includes dedicated check-in, fast-track security, lounge access, priority boarding, a fully flat bed seat or suite, premium dining and drinks, an amenity kit, and enhanced baggage allowance. At Heathrow, it also includes access to the exclusive Upper Class Wing.
Is Virgin Atlantic Upper Class better than British Airways Business Class?
Both offer high-quality business class experiences but with different strengths. Virgin’s Clubhouse lounges are generally considered superior to British Airways’ Galleries lounges, and Virgin typically offers a more informal, warmer service style. British Airways has a more extensive route network and can offer better connectivity through Oneworld partners.
Can I upgrade to Upper Class at the airport?
Yes, upgrades to Upper Class may be available at check-in or through the Virgin Atlantic app, depending on availability. These can be purchased with cash or Virgin Points. For the best chance of an upgrade, check the app a few days before travel or ask at check-in.
Do Upper Class passengers get chauffeur service?
Unlike some competitors, Virgin Atlantic does not offer complimentary chauffeur service for Upper Class passengers as a standard benefit. However, the Upper Class Wing at Heathrow provides a premium arrival experience if you’re arriving by car or taxi.
What is the Virgin Atlantic Upper Class Wing?
The Virgin Atlantic Upper Class Wing is an exclusive entrance at London Heathrow Terminal 3 for Upper Class passengers, providing dedicated check-in and a private security channel that allows quick access to the Clubhouse. The service needs to be booked at least 24 hours in advance.
How does Virgin Atlantic Premium Economy compare to Upper Class?
Virgin Atlantic Premium Economy offers a comfortable experience with wider seats, enhanced dining, and increased baggage allowance compared to Economy, but it doesn’t include lounge access or fully flat beds. The Virgin Atlantic Premium Economy product is a good middle ground for those who want extra comfort without the Upper Class price tag.
When is the best time to book Upper Class tickets?
For the best cash prices, booking 3-6 months in advance typically offers good value. For using Virgin Points, availability is usually released 330 days before departure, but last-minute award seats can sometimes become available within a week of travel.
